Shipping & Delivery

Shipping & delivery

Supplies delivered with clarity and care.

Understand order processing, delivery estimates, backorders, tracking, local delivery, and important shipping limitations.

1

Order confirmation

After checkout, you will receive confirmation at the email address provided with your order.

2

Processing

Orders are reviewed for payment or account approval and product availability before shipment.

3

Shipment & tracking

Tracking is provided when available. Delivery timing depends on the carrier, destination, and product source.

Delivery information

Estimated delivery dates

Any delivery date shown or provided is an estimate, not a guarantee. Timing can change because of product availability, credit approval, carrier operations, weather, holidays, destination, and other factors outside our control.

Next-day requests

Expedited service may be available for eligible products and destinations. The legacy cutoff for next-day processing was 4:00 PM Central Time, but availability must be confirmed for the specific order. Contact us before ordering when timing is critical.

Backordered items

If an item is backordered, we will notify you and provide an estimated availability date when possible. Available products may ship separately. A later shipment of the backordered product may not require an additional standard shipping charge when stated by your representative.

United States only

Toner Connection currently ships within the United States and does not offer international shipping.

Shipping address and order changes

Review your billing and shipping information carefully before submitting an order. Contact us immediately if a change is needed. Once an order enters processing or ships, we may not be able to change or redirect it, and additional carrier charges may apply.

Visible package damage: Photograph the package before opening it, retain all packaging, note damage with the carrier when possible, and contact Toner Connection promptly.

Need a delivery estimate?

Have the item number, quantity, and destination ZIP code ready.